Step 2 of 2 · Care Clarity Call

A few quick questions, then pick your call time.

This takes about 2 minutes. Your nurse uses your answers so the 20-minute phone call goes straight to what matters — no sales script, no canned pitch.

1 Who is the care for?*

My parent or in-lawMy spouse or partnerMyselfAnother family member or friend

2 Where do they live?*

Memphis MetroplexNashville MetroplexElsewhere in TennesseeOutside Tennessee

3In your own words — what's prompting this call right now?

A recent fall, a hospital discharge, mom forgetting medications — whatever brought you here today. The more honest, the better the call.

4What's your biggest concern about getting care figured out?

Cost, finding the right caregiver, your parent resisting help, family disagreements — name the thing that keeps you up at night.

5 What kind of help do you think might be needed?*

A few hours a week (companion, errands, light help)Daily help (bathing, meals, medication reminders)Round-the-clock or live-in careSkilled nursing visits (wound care, infusions, etc.)Honestly not sure — that's why I want the call

6 How soon do you think care needs to start?*

Yesterday — it's already a problemWithin the next 2 weeks1 to 3 months outPlanning ahead, no urgency yet

7 Have you spoken with any other home care agencies yet?*

No, you're the firstI'm comparing a few right nowYes, but no agency felt right

8 How ready are you to make a care decision after our 20-minute call?*

1 = just exploring · 10 = ready to move this week

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Pick your call time

9 Choose a time for your 20-minute phone call*

All times shown in Central Time (CT). A Registered Nurse will call you at the number you provide — nothing to download.

Choose where you live (question 2) and we'll show the next available call times.

Your information

First name *

Last name *

Phone *

Email *

By submitting, you agree to be contacted by BrightStar Care about your care question. We never share your information.