SMS Terms & Conditions

Last updated: July 29, 2026

These terms govern the text messaging programs operated by the independently owned and operated BrightStar Care franchise offices of Memphis, TN and S. Nashville, TN.

Program description

When you provide your mobile number during our care intake process, on a job application, or on this website, you consent to receive service-related text messages from BrightStar Care, including: care visit check-ins and feedback requests, appointment and scheduling notifications, responses to your inquiries, and hiring or interview communications for applicants.

Message frequency

Message frequency varies by program; care check-ins are sent no more than once per week. Consent to receive text messages is not a condition of purchasing any service or of employment.

Fees

Message and data rates may apply according to your mobile carrier plan. BrightStar Care does not charge for text messages.

Opting out and help

Reply STOP to any message to unsubscribe immediately. Reply HELP for assistance, or call our Memphis office at (901) 472-4100 or our S. Nashville office at (615) 252-7999.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy.

Carrier disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier.